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工作学习 / 外语学习 / 读书摘录-“Conversations For Change”---7 Core Emotions：Love，Joy， Hope， Sadness， Envy， Anger， Fear。Each Emotion Has Triggers。5 Emotional Intelligence Competencies：
Self-Awareness， Self-Regualation， Motivation，Empathy， Social Skills。
Empathy Means： Identify Other People's Feeling That Moment，And Work That Into The Conversation To Creat Rapport。
-nuanxin(nuanxin);
2011-1-19
{232}
(#6466147@0)
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The Six basic workplace value (motivators): Utilitarian, Aesthetic, Theoretical, Traditinal, Social, Individualistic. People are motivated by his or her top two values.High utilitarian value are the foundation for the following careers: salesperson, entrepreneur,financial officer, professional organizer, banker.
High aesthetic are the key motive for the career, such as interior designer, musician, artist, chef, hair stylist, phtographer......
Only when we know what other person's value, then we know what he or she is interested in talking about, then we can begin to figure out how to communicate with this person.
-nuanxin(nuanxin);
2011-1-20
{457}
(#6468225@0)
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The four Communication Styles: Dominant, Influential, Steady, and Compliant (DISC). Only we understand his style, then we can truly understand where he's coming from.
-nuanxin(nuanxin);
2011-1-24
{1145}
(#6475066@0)
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Conversation for Connection: Here are some ways to get conversation started:
- I checked out your LinkedIn profile and noticed that we both know XXX, How did you meet her?- I understand that you have extensive experience in..., and I'd love to hear about it.
-I noticed in the newspaper this morning...
-How's your project going?
-You seem excited. What's happening?
-nuanxin(nuanxin);
2011-1-24
{201}
(#6475078@0)
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我的经验是这种email就直接进垃圾箱了
-majorhomedepot(马甲后的炮);
2011-1-26
(#6478991@0)
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Conversation for Creating New Possibilities:
Imagingations is everything. It is a preview of life's coming attractions. - Albert Einstein
-nuanxin(nuanxin);
2011-1-24
{605}
(#6475091@0)
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Conversation for Structure:
Phases and Questions to Start:- Now that we are clear on the goal, how do we see this evolving.
-Here is how we are going to move forward,,,
-What are the priorities? Of all the possiblities, what are the three most important steps that need to occur early on?
-How will we track our progress?
-I'm sending out the agenda prior to the meeting so everyone knows what is expected when we are together.
-Is there a data dashboard we'd like to look at weekly or monthly to track our progress?
-nuanxin(nuanxin);
2011-1-24
{465}
(#6475112@0)
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Conversation for Commitment
Phrases and Questions to Start a Conversation:
-Would you be interested in these outcomes?
-Can I count on you to do...?
-nuanxin(nuanxin);
2011-1-25
{583}
(#6477077@0)
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Conversation for Action:
-What is the next action needed to move this forward?
-What is the next step?- Is there a map we could draw that would show us the sequence of action steps we want to take?
-Let's create a checklist so we can all see the action steps in front of us and check them off individually as they are completed.
-What is the priority now?
-nuanxin(nuanxin);
2011-1-25
{256}
(#6477099@0)
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Conversation for Accountability
Here are some ways to get it started:
- I'd like to review the goals and where we are with them.
-nuanxin(nuanxin);
2011-1-25
{660}
(#6477122@0)
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饶了我吧暖心，你这长长的一行行，我眼前发花了~~~
-hsl(胡司令);
2011-1-25
(#6477130@0)
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对不起。我这不是想督促自己把这本书读完。不过，这本书，还真挺有趣的。书中的例子很实际。因为作者是个Coach。
-nuanxin(nuanxin);
2011-1-25
(#6477173@0)
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呵呵，开句玩笑。我也喜欢教练的实例。
-hsl(胡司令);
2011-1-26
(#6478819@0)